Vision

To be recognized by our employees and clients as the best comprehensive security service option in all the countries and scenarios where we have a share.

Mission

To be continuously innovating in the development of programs and services aimed at creating a secure and reliable environment for people, companies and institutions; incorporating added value, technology, specialized talent and passion to all the processes through an excellent work resulting in the success and full satisfaction of our clients allowing us to offer proper quality of life to our employees and shareholders.

Quality Policy:

We are committed to offering services that allow our clients to create secure environments and scenarios, providing innovative, flexible and suitable solutions of uncompromising quality through the ongoing development of our human talent and the continuous enhancement of our processes.

Quality Goals:

  • To catch the attention of people, companies, and institutions that get along well with our principles and values
  • To build long-lasting business relationships
  • To exceed our clients’ and prospects’ expectations
  • To ensure a responsible, sustainable and profitable growth in all the business areas
  • To continuously train our employees and suppliers in the upgrading of our schemes and processes

Values

Our values are the solid foundation on which our organization was built and the best reference that characterizes and leads us to achieve success.

  • Commitment: With the responsibility assumed to achieve the goals of our clients and our organization
  • Honesty and Transparency: In the respect for our employees, clients, and suppliers when expressing ourselves with consistency and authenticity
  • Passion for excellence: In the vehement delivery of our best efforts, ideas, thoughts, and actions in everything we do
  • Leadership: In everything we undertake, allowing us to achieve our goals with the least effort and quickly through teamwork and motivation
  • Teamwork: By becoming integrated, communicating ourselves effectively and joining forces to enhance achievements
  • Discipline: To face all the challenges in an orderly, determined and effective way without the need of control or supervision
  • Trustworthiness: By fostering each relationship with our employees, clients, and suppliers with integrity
  • Human Sense: By seeing the other as a person rather than an instrument
  • Thankfulness: For the business, we have built together and the opportunities arising from it

Health, Safety & Environment (HSE) Policy

It states the need for identifying, controlling and correcting any unsafe condition and the risks inherent to the execution of our operations, in compliance with applicable health, safety and environment laws, regulations and standards, so as to ensure the physical and mental integrity of our workers, clients, suppliers, and visitors. At WSO, Safety is a condition of employment and an individual and shared responsibility that is part of our general managers and impacts on our business results.

Leadership

At WSO, we exercise our leadership in everything we undertake, making our staff work with engagement, commitment, and enthusiasm in achieving common objectives. Our Leadership is focused on helping people get trained and develop the skills necessary to overcome adversity and unexpected events as well as to achieve the goals with less effort and as quickly as possible. The essential characteristics of our leaders are based on:

  • Confidence and empowerment to achieve goals
  • Flexibility to deal with different situations and types of people
  • Capacity to absorb the stress and turn it into opportunities and optimism
  • Positive and persistent attitude
  • Passion for what each one does
  • Sensitivity towards people and the development of constructive relationships
  • Organization and follow-up of activities
  • Vision and identification of goals
  • Ongoing communication accessible to all
  • Support and delegation
  • Teamwork and common benefits
  • Focus on action
  • Continuous growth and improvement
  • Business orientation and interrelation between goals and activities
  • Performance incentive and recognition
  • Being at the service of others
  • Adding and multiplying efforts
  • Crisis and unexpected event management
  • Innovation
  • Setting priorities

Code of Ethics and Business Conduct

We are living in a time in which the confidence our clients have in companies is at historically low levels. However, those of us who are part of WSO are blessed to work in a company whose culture and behavior are focused on integrity and ethics in everything we do.

Our company was created on these pillars, and it will impact on how our clients will appreciate both our work and service, and how our employees and shareholders will see us as a company. In recent years, we have seen many examples of large and powerful companies with strong reputations that are forever tarnished due to non-ethical actions.

“It takes years to build a reputation and just seconds to destroy it.” As our success is closely related to our reputation, it is the responsibility of all of us who are part of WSO to protect it. Acting with integrity is not only protecting the image and reputation of our company or avoiding legal problems, but also keeping a place where all of us are proud of working in. This is about each of us being aware of the fact that we must do the right thing, i.e. acting honestly and treating each other, our clients, partners, and suppliers in a fair and graceful way.

Our Code of Ethics and Business Conduct contains the guidelines for a proper conduct, supported by other guidelines of the company, such as the Policies for each area, which ensure that all of us are doing the right thing.

Social Responsibility

The Corporate Social Responsibility and the integration of its goals in our business plan strengthen our commitment to give our employees, their families and our neighboring communities an improved quality of life. In response to the expectations of the social environment, we are committed to working with our stakeholders, building and maintaining a respectful and transparent relationship and becoming a leader in sustainable security culture. For WSO, having a vision of sustainable culture implies the capacity of investing today’s resources without compromising the needs of future generations and interacting with communities in a positive way.